CODE HALLOWEEN5 for $5 off our spooky box! If you are ordering for a Christmas gift please let us know in the message at checkout we will dispatch in early December to insure the highest quality of our products! We ship all over Australia, but please no parcel lockers or PO Boxes

FAQs

What age are the sensory boxes suitable for?

Our sensory boxes are generally designed to be suitable for children between 1 and 6 years old, however each box is different. We will include the recommended age group in the information section for each box. Please feel free to contact us if you’d like to discuss which is most suitable for your child.
It is important to note that all our boxes require parental supervision – they contain small parts which pose a choking hazard.

Are instructions included?

We include everything necessary to help you and your #LittleFreddie maximise your sensory experience – instructions, tips, open-ended questions, and activities.
If you’re new to sensory play, don’t worry – we’ve got you covered.

Where do you ship to?

We are currently shipping to all states in Australia.

Are your water beads safe?

Trust us once you wont want to take your hand out of a box of water beads but we get a few questions on what they actually are. Our water beads are made from a water-absorbing polymer material which is water based. They are hydrated in house in a nut free clean environment. The beads are completely safe but do pose as a choking hazard so we do stress to have lots of fun in a supervised environment!  

What is in the Gelli Baff?

Gelli baff is made a from food additives, when added with water it grows and becomes a crushed jelly like texture. A lot of fun for your #LittleFreddie and again this is very safe for your child to play with. Research has proven that this texture does not flare up any skin related issues such as hives or eczema.  Handy tip, store your Gelli Baff in an air tight container to maximise longer uses, the texture can last for weeks when stored correctly! 

How is your playdough made?

Our playdough is made in house, by hand and with lots of love. We use organic flour, cream of tartar, vegetable oil, salt, water and water based paint to colour to create our everlasting soft playdough. 
How long does postage take?
All boxes are made to order. We aim to ship all sensory boxes within 3 business days of your order. Dispatch may take up to 7 business days during peak periods. If you need your sensory box urgently please get in contact with us prior to purchase and we will do our best to assist.

How should the box and contents be stored?

Each sensory box will have their own contents – please read the product information and instructions to ensure your item is stored appropriately and lasts as long as possible.

What if my child is allergic to particular foods?

We are an allergy aware business, and our sensory boxes are made in a nut/dairy free environment. In saying this, some of our boxes do contain foods. We will include all necessary information/statements about the foods used in the product information. If you’d like any further information about the ingredients in our sensory boxes please contact us before purchasing.

What is your return policy?

We do not accept returns or exchanges unless your item is received in a damaged state. If this is the case, please do not open the contents and contact us with details and photos. Due to safety and health standards, we cannot offer a return or exchange due to change of mind.